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Nilesh Mandani

KB115: Engineering Change Note Add-On For Machine Manufacturing Industry

KB115: Engineering Change Note Add-On For Machine Manufacturing Industry 150 150 Nilesh Mandani

The Engineering Change Design process is a crucial aspect of Machine Manufacturing Industry. It involves the use of Engineering Change Note/Notice and enables businesses to gain a competitive advantage over others in the market. On the one hand, it helps businesses in overcoming various challenges in terms of shrinking product lifecycle, reducing risks & focusing more on…

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SLA's

KB191: Guidelines for Service Level Agreements In Microsoft Dynamics 365 Customer Service

KB191: Guidelines for Service Level Agreements In Microsoft Dynamics 365 Customer Service 771 323 Nilesh Mandani

A service-level agreement, also known as SLA’s, is a contract between you and your customers. It is a contract that documents what services you will furnish. SImilarly, it also documents the service standards that are obligatory for you to meet. Any service provider needs SLA’s to manage their customer expectations. It helps you in defining…

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E-Invoicing System

KB190: What IS E-Invoicing & How It Benefits Your Organization?

KB190: What IS E-Invoicing & How It Benefits Your Organization? 4401 4225 Nilesh Mandani

E-Invoicing system is a method from which you can electronically upload and authenticate all B2B invoices by the designated portal. Moreover, you must also know that IRP generates a unique Invoice Reference Number, also called IRN, for each invoice. Besides, you can sign each invoice digitally. The part that makes E-Invoicing system different is that…

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Automated Campaigns in Dynamics 365

KB189: Know About Automated Campaigns In Dynamics 365 Marketing To Get Started

KB189: Know About Automated Campaigns In Dynamics 365 Marketing To Get Started 900 395 Nilesh Mandani

Automated Campaigns in Dynamics 365 Marketing helps you automate different tasks across channels. Moreover, it enables you to offer a personalized approach to your customers. As a result, it increases the marketing effectiveness and ROI, thereby leading to more satisfied customers. You get different marketing tasks like email marketing, posting to social media, and launching…

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Queue Management

KB188: What is Queue Management in Microsoft Dynamics 365 Customer Service

KB188: What is Queue Management in Microsoft Dynamics 365 Customer Service 1808 1014 Nilesh Mandani

Queue Management is an integral aspect of Microsoft Dynamics 365 Customer Service. It allows businesses to monitor, organize as well as prioritize their work. Moreover, it allows them to manage the customer cases quicker than ever before. While on the one hand, they can deliver the personalized service that their customers expect from them. On…

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