KB118: Top 10 Reasons Why SMB’s Should Use Microsoft Dynamics 365 Business Central For Digital Transformation

Digital Transformation Business Central

KB118: Top 10 Reasons Why SMB’s Should Use Microsoft Dynamics 365 Business Central For Digital Transformation

KB118: Top 10 Reasons Why SMB’s Should Use Microsoft Dynamics 365 Business Central For Digital Transformation 1600 900 Shrutidhara

“Digital Transformation” can be defined as the process of using digital technologies for meeting the ever-changing business & market requirements. It is a very powerful tool that empowers businesses to reimagine the way they can shape their business processes by fostering a culture of innovation.

With the advancement of technology, we are already transitioning towards the “Digital Age”. However, with the sudden outbreak of the Coronavirus Pandemic (Covid-19) and more & more people working remotely, Digital Transformation has become the need of the hour. And to survive in these uncertain times, businesses particularly the small & midsize businesses (SMB’s) must incorporate digitalization in their day-to-day business processes. Doing so would not only help them in modernizing their business processes but also optimize costs & build a resilient future for themselves.

The MSME sector, which is considered the backbone of the Indian economy, encounters several challenges in terms of unconnected ERP systems, siloed information, slow manual processes, lack of productivity, inability to handle increased transactions & inventory, lack of data protection, etc. Therefore, to overcome these challenges & to manage the entire gamut of their business activities in an efficient manner, SMB’s must have a suitable ERP Solution. This is where Dhyey Consulting can help you by providing your business with a smart solution for success in the form of Microsoft Dynamics 365 Business Central (MS D365BC).

Microsoft Dynamics 365 Business Central, formerly known as Dynamics Navision (Microsoft Dynamics NAV), is a comprehensive business management solution. It is specially designed for streamlining the everyday business activities of small & medium-sized businesses. It offers actionable insights and facilitates faster & well-informed data-driven decisions. The best part is that by seamlessly integrating the CRM software (Customer Relationship Management) and the ERP software (Enterprise Resource Planning), it provides SMB’s with a 360-degree view of their customers as well as their business.

In this blog, we will look at how SMB’s can leverage technologies like Microsoft Dynamics 365 Business Central and embark on a journey of Digital Transformation

Contrary to the widespread perception among the SMB’s that technology is complex, MS Dynamics 365 Business central is easy to use and can be implemented in a hassle-free manner. Moreover, depending upon the nature of the business, it can be deployed either in the cloud or on-premises. It can be also used in any device without difference in the user experience. Business Central understands the SMB working environment & offers customized, “easily tailored and extendable solutions” specially designed to suit their requirements. It addresses the local regulatory & market requirements for facilitating ease of doing business such as GST (Goods & Services Tax).


It integrates different modules like Sales, Marketing, Finance, Supply Chain, Customer service, etc. on a single platform and provides businesses with an Integrated Business Platform. The integrated database helps the SMB’s in understanding & reviewing the health of their business & accordingly realign their strategies whenever required. At the same time, it also removes organizational barriers, brings in more transparency & enables them to carry out their business without any silos.


MS D365 Business Central promotes the overall growth of SMB’s by providing them with automated tasks & workflows. Similarly, seamless integration of MS Office 365, keeps the familiarity intact & simplifies their business processes. Not only this, but it also provides them with accessible Power BI Charts (Business Intelligence Charts) with real-time dashboards and KPI’s. This not only increases efficiency but also improves their overall productivity


The A-I driven analytics offered by Business Central allows SMB’s to have better control of their financial data by keeping all the relevant details like net income, cash availability, sales profitability, inventory value, etc. in one place. It helps in easier management of various data sources & enables them to monitor their financial performance in an effective manner. It offers priority insights on topics like late payments etc. & “accelerates financial closing and reporting”. This increases financial visibility & supports more profitable financial decisions.


The integrated database & automated work processes provide SMB’s with quick access to all the relevant data related to their inventory including shelf-life. By providing insights on changing customer demands & capacity constraints, it helps them in reducing overstocking & stock-outs. At the same time, the intelligent cloud insights related to sales forecast & expected stock-outs, allow them to replenish their stock based on demand & availability.


It automates the warehouse operations and facilitates seamless management of multiple warehouses. It allows SMB’s to receive inventory into their warehouse with barcode scanners. This reduces the time to process an order and receive deliveries. It also enables them to track the movement of each inventory item by using system-directed receipts, put-away, picks & shipments.

It supports the EDI (Electronic Data Interchange) interface which optimizes the supply chain by facilitating automatic orders. It ensures that orders are automatically received and passed straight to the warehouse for meeting delivery deadlines. It makes use of real-time freight monitoring, route management & transportation planning and improves the dispatching process.  With MS D365 Business Central, SMB’s can experience a simplified procurement process & negotiate for the best price.


Business Central contributes towards the long-term sustainability of SMB’s by mitigating risks. The AI-powered insights, Business Intelligence charts, Intelligent Cloud Insights, etc. provide businesses with real-time insights. This helps them in quickly & easily identifying trends. They can spend less time searching & dedicate more time towards analysis and take proactive action.


With MS D365 Business Central, SMB’s can holistically understand their customers & improve customer service by creating personalized experiences for them. This not only helps in building their credibility in the market but also gives a boost to their sales & paves the way for customer loyalty.


Microsoft Dynamics 365BC helps SMB’s in ensuring the protection of their identities, apps, devices, or cloud platforms. It enables them to safeguard access to their resources using identity-driven security (https://www.microsoft.com/en-us/security/business)


Using Business Central, SMB’s can expand their business operations globally by supporting localized tax regulations, multiple currencies, exchange rates, and much more.

Put Simply, Microsoft Dynamics 365 Business Central empowers SMB’s in the age of “Digital Transformation” by increasing efficiency, creating more markets & contributing to their overall business growth

Our team at Dhyey (https://dhyey.com/) works round the clock to assist businesses in their growth journey. If your company is looking for ERP services in Gujarat or anywhere in India or around the globe, drop us an email at enquiry@dhyey.com. We would be glad to set up a free demo for your brand.

Also, as a Microsoft Gold Partner with over 11+ years of ndustry experience, we can assure you a seamless transition experience while upgrading from Microsoft Dynamics Nav to Microsoft Dynamics 365 Business Central. For more details, contact us at enquiry@dhyey.com.