Hypercare Support

As you embark on your Digital Transformation journey, we are here to support you

Post Go-Live Support & Intensive Training
Team of Experts & Quick Resolution of Issues
Escalation Matrix & Seamless Adoption of the New System

Contact Us for a Free Digital Transformation Assessment

    Dhyey’s Hypercare Support Roadmap

    24/7 Support

    Our team of experts are available 24/7 and provide you with the additional & intensive support you need after the project goes live

    Quick resolution

    Our experts are always proactive & on the lookout for any gaps or issues that may arise so that they can resolve them quickly and efficiently.

    Effective Training

    We offer training materials and manuals that are accessible and easy to digest, so you can understand the process effectively.

    Escalation Matrix

    With escalation matrix we define when esclations should happen & who the responsible person is at each level post implementation

    Experience a Smooth Transition

    Dhyey’s Hypercare support services are designed to help you transition smoothly to the new system and start your digital transformation journey with ease. With our experienced team by your side, you can rest assured that everything will be taken care of quickly and efficiently, allowing you to focus on other important aspects of your business.

    Resolve Issues Quickly

    At Dhyey, under Hypercare support, we take a proactive approach to problem-solving so that any potential issues & gaps are quickly identified and dealt with in an efficient manner. By working together, our team of experts are able to provide resolutions to problems as they arise, ensuring that everything runs smoothly.

    Find out about our services, call us at (+91) 635 887 3380 or chat with us

    Seamless Customer Experience

    At Dhyey we are committed towards providing you with the best possible experience from start to finish. We offer streamlined implementation, round-the-clock support,  effective training modules & escalation matrix to assist you post-implementation so that you can be confident in a successful outcome for your project.

    Don’t just take our word for it

    Read Some of the Feedback

    We’re excited to announce that we recently migrated our solution to a more modern solution. We wanted to share how this project came about and how we were able to make it happen with a minimal amount of disruption to our customers. We really appreciate Dhyey’s technical team for smooth transition.

    Mr. Hymish Kharag - Director, Pharm-Assay Inc.

    We completed upgrade from legacy to latest version in our organization. And I have learned that it is a process. First of all, Nilesh & Dhyey team identified process gaps. And then together, we remove process gaps. Thats how entire team achieved revamped process.

    Mr. Broudy - President at CK

    Our key challenge during transition from Dynamics AX to D365 Finance was “Data upgrade”, we asked Dhyey to bring historical data from legacy to modern. Team dhyey knows the steps and get the job done. Our newer version gives us many more feature to implement to enhance solution. Latest solution also enable Power BI reporting.

    Poul J. - Director at BCG foods