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Key Features of Microsoft Dynamics 365 Commerce:
- Customer segmentation & targeting
- Inventory movement between in store locations from POS
- AI product recommendations & Digital commerce
- Fraud protection integration
- Frictionless omni-channel customer engagement
- Shift management & employee management
- Paypal & Google pay payments connector
- 360 degree view of customers
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Product Capabilities

Benefit:
Effectively Engage Customers Across All Channels
Microsoft Dynamics 365 Commerce empowers customers to decide when, how, and where they want to purchase–on any device, and across online and offline channels. With this amazing software, you can enable customers to buy online and pick up in store or receive home delivery via connected ordering and fulfillment tools. You can also centrally manage promotions across all channels, organized by store, catalog, or customer affiliation, using accurate, real-time omnichannel sales and cost data. This helps make sure your customers are always happy with their purchase decisions, no matter what channel they use!
Benefit:
Deliver Personalized Experience & Build Loyalty
By connecting Microsoft Dynamics 365 Commerce with customer insights you can get a single view of customer interactions,observational data, and behavioral data from both physical and digital storefronts. This will allow you to enhance customer experiences across shopping channels by offering tailored product selections. Furthermore, you can also help workforce foster lasting relationships with customers through AI-driven recommendations, insights, and loyalty programs.


Benefit:
Digitize & Streamline Your Retail Operations
With Microsoft Dynamics 365 Commerce, you can create engaging and intelligent digital storefronts using an easy-to-use visual page builder. With a single view of content, assets, promotions, inventory, and pricing across physical and digital channels,you can deliver personalized web experiences that are appealing to your customers.You can also tailor your commerce strategies to specific partners and include customizations and catalogs.
Leading Microsoft Partner in Gujarat
As a leading Microsoft Partner with over 15 years of experience in Business Management Consulting, we at Dhyey Consulting strongly believe in facilitating a holistic and unified “Digital Transformation” for all our clients and partners. We are proud to be able to offer our clients a wide range of services and products that can help them take their businesses to the next level. Whether it’s implementing new ERP systems, migrating to the cloud, or simply streamlining their current processes, we are confident that we can help them achieve their goals.
Culture of Innovation
At Dhyey, we foster a culture of Innovation & adhere to the philosophy of “Identify, Innovate & Implement.” Following Microsoft’s vision of democratizing software & technology capabilities, we have developed a wide-range of Add-Ons & Integrations that not only complement but also seamlessly integrates with Dynamics 365 Commerce
Seamless Customer Experience
At Dhyey Consulting, we believe in creating a seamless customer experience and increasing customer engagement using technology and innovation. Our team of Techno-Functional Consultants are highly skilled and knowledgeable, and provide our clients with round-the-clock support. This way, our clients can focus on what they do best, while we take care of the technical details.
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Read Some of the Feedback
We’re excited to announce that we recently migrated our solution to a more modern solution. We wanted to share how this project came about and how we were able to make it happen with a minimal amount of disruption to our customers. We really appreciate Dhyey’s technical team for smooth transition.
We completed upgrade from legacy to latest version in our organization. And I have learned that it is a process. First of all, Nilesh & Dhyey team identified process gaps. And then together, we remove process gaps. Thats how entire team achieved revamped process.
Our key challenge during transition from Dynamics AX to D365 Finance was “Data upgrade”, we asked Dhyey to bring historical data from legacy to modern. Team dhyey knows the steps and get the job done. Our newer version gives us many more feature to implement to enhance solution. Latest solution also enable Power BI reporting.