MS Dynamics 365 Field Service

Microsoft Dynamics 365 Field Service

Have you been struggling to manage your service operations? Get the most out of MS Dynamics 365 Field Service

  • Optimize Service Operations & reduce costs
  • Deliver personalized, predictive & proactive service
  • Use AI Insights & Improve worker productivity

Contact Us for a Free Digital Transformation Assessment

    Key Features of MS Dynamics 365 Field Sevice :

    • Real-time 360 degree view of customer assets
    • AI-powered resource scheduling recommendations
    • Resolve cases faster with in-context help
    • Streamline demand with drag & drop schedule boards & interactive maps
    • Track customer queries & proritize work orders
    • Consult with experts in real-time with embedded MS Teams collaboration
    • Streamline tasks through mobile optimized experience
    • Provide post-engagement surveys & get valuable customer feedback

    Find out about our product demo, call us at (+91) 635 887 3380 or chat with us

    Product Capabilities

    Key Outcome

    AI-powered scheduling
    Contextual cues & quick resolution
    Customer self-service portal
    Interactive maps
    Drag & Drop schedule boards
    Field service mobile app

    On Microsoft Platform

    Microsoft Dynamics 365 Business Central
    Power Apps
    Power Automate
    Power BI
    AI Builder

    Industries

    Make-to-Order
    Automotive
    Machine Manufacture
    Engineering
    High-tech Electrical Manufacturing

    Countries

    W1
    INDIA

    MS Dynamics 365 Field Service

    Benefit:
    Deliver Proactive & Predictive Service

    Microsoft Dynamics 365 Field Service is a cutting-edge software that uses modern technology, such as IoT sensors, to quickly identify and resolve service issues. This not only reduces operational costs but also allows you to deliver consistent support to your customers. Furthermore, it provides  a 360-degree view of your customer assets that facilitates a holistic understanding of your customers in terms of equipments & service history, and empowers you to create an unforgettable experience for them.

    Benefit:
    Optimize Service Operations With AI-Powered Analytics

    Microsoft Dynamics 365 Field Service uses AI-driven Scheduling suggestions to help you manage on-site appointments, resources, and equipment, as well as optimize service schedules with efficient routing and resource skill matching. As a result, you can not only select the right technician at the right time, but also assign the nearest available technician, minimizing travel time and maximizing resource utilization. Additionally, it enables you to respond efficiently to delays, cancellations, urgency, etc., and ensures customer satisfaction.

    MS Dynamics 365 Field Service
    MS Dynamics 365 Field Service

    Benefit:
    Unlock Productivity & Empower Your Workforce

    Microsoft Dynamics 365 Field Service enables you to provide your workforce with the right tools and resources for fixing service issues.  With the Dynamics 365 Remote Assist integration, technicians can get in-context help while conducting maintenance. They can also consult with experts in real-time irrespective of location with embedded MS teams collaboration. The mobile-optimized experience enables your workforce to streamline & track various service-related activities. This not only unlocks their productivity but also increases the first-time fix rates.

    Leading Microsoft Partner in Gujarat

    As a leading Microsoft Partner with over 15 years of experience in Business Management Consulting, we at Dhyey Consulting strongly believe in facilitating a holistic and unified “Digital Transformation” for all our clients and partners. We are proud to be able to offer our clients a wide range of services and products that can help them take their businesses to the next level. Whether it’s implementing new ERP systems, migrating to the cloud, or simply streamlining their current processes, we are confident that we can help them achieve their goals.

    Culture of Innovation

    At Dhyey, we foster a culture of Innovation & adhere to the philosophy of “Identify, Innovate & Implement.” Following Microsoft’s vision of democratizing software & technology capabilities, we have developed a wide-range of Add-Ons & Integrations that not only complement but also seamlessly integrates with Dynamics 365 Field Service

    Seamless Customer Experience

    At Dhyey Consulting, we believe in creating a seamless customer experience and increasing customer engagement using technology and innovation. Our team of Techno-Functional Consultants are highly skilled and knowledgeable, and provide our clients with round-the-clock support. This way, our clients can focus on what they do best, while we take care of the technical details.

    Arrange one-to-one demo of our product

    Detailed demo would help you to see
    right feature based on your use case.

      Don’t just take our word for it

      Read Some of the Feedback

      We’re excited to announce that we recently migrated our solution to a more modern solution. We wanted to share how this project came about and how we were able to make it happen with a minimal amount of disruption to our customers. We really appreciate Dhyey’s technical team for smooth transition.

      Mr. Hymish Kharag - Director, Pharm-Assay Inc.

      We completed upgrade from legacy to latest version in our organization. And I have learned that it is a process. First of all, Nilesh & Dhyey team identified process gaps. And then together, we remove process gaps. Thats how entire team achieved revamped process.

      Mr. Broudy - President at CK

      Our key challenge during transition from Dynamics AX to D365 Finance was “Data upgrade”, we asked Dhyey to bring historical data from legacy to modern. Team dhyey knows the steps and get the job done. Our newer version gives us many more feature to implement to enhance solution. Latest solution also enable Power BI reporting.

      Poul J. - Director at BCG foods