Handling Multi-chain retail stores with Microsoft Dynamics 365 Finance and Operations

Handling Multi-chain retail stores with Microsoft Dynamics 365 Finance and Operations

Handling Multi-chain retail stores with Microsoft Dynamics 365 Finance and Operations Santosh

Running a multi-chain retail store is not easy. It requires the right tools, people, and processes. Retail stores need to have centralized Master data. When running a Multi-chain retail store, Top management, and decision-makers tend to keep the teams on the same page. Communication is a crucial aspect of any business- it could be employee information, promotion, customer management much more. Top management needs a reliable communication platform to ensure that all the messages reach the right people.

A multi-chain retail store follows a proper procedure that is established around customer support service. Implement a list of policies, things to do and not to do, and how to handle the customers. An ERP Solution that offers Accurate inventory data, Customers Experience, Accounts, and much more. Microsoft Dynamics 365 Finance and Operations offers major benefits to the Multichain retail Store.

Microsoft Dynamics 365 Finance and Operations offer a cloud-based, on-premise, or hybrid solution. Multi-chain Retail Stores can update the data and provide accurate inventory and sales. This is beneficial as with accurate information users can get an accurate view of their business’s performance and helps them in understanding the business properly.

  • Finance Management
    Increase the speed and reliability of your financial processes. In implementing Microsoft Dynamics 365 Finance and Operations- functions are closely monitored with the Financial modules, Users will have the tools for effective financial decisions. Microsoft Dynamics 365 Finance and Operations, offers advanced budgeting and forecasting which helps in Planning users budgets using existing data, register them in the system, and helps to get costs and expenses under control with alerts and reports. 

    Microsoft Dynamics 365 Finance and Operations, efficiently create, design, maintain, and view various types of financial reports with the power of integrated business intelligence that provides a visual and interactive experience.

Microsoft Dynamics 365 Finance and Operations offers an inclusive financial management solution that provides users with total control and visibility. It allows the automation of financial processes, including accounting, budgeting, risk management, procurement, and analysis and reporting.

Functionality including:

  • General ledger
  • Bank management
  • Accounts payable and receivables
  • Fixed assets
  • Cost accounting
  • Country-specific capabilities
  • Budgetary control
  • Compliance and internal controls
  • Financial reporting
  • Inventory, Parts, and Logistics-
    With Microsoft Dynamics 365 Finance and Operations users get accurate updates of inventory to ensure accurate inventory available. Also, track the ongoing purchase status of a particular product.

    Microsoft Dynamics 365 Finance and Operations meet the logistical needs of a multi-chain retail store’s operations with a distributed order management solution. It also creates and maintains efficient warehouse processes for swift and accurate picking and packing of orders. Microsoft Dynamics 365 Finance and Operations track every return product and reason, providing vital insights that can help minimize future returns.

    Microsoft Dynamics 365 Finance and Operations – Supply Chain Management (SCM) capability for Multichain Retail business, can seamlessly integrate sales and procurement functions with logistics, production, and warehouse management. Microsoft Dynamics 365 Finance and Operations provides accurate control and access to data that delivers concrete savings. It also provides Multiple control and business intelligence systems that enable the optimization of processes, from minimizing inventory waste to the management of returns.
  • Optimized operations
    Everything about Dynamics 365 Finance and Operations is designed to keep Multichain retail stores run smoothly, make processes more efficient, and ensure nothing slips through the cracks. To help users keep track of and prioritize their duties, tasks such as assisting customers, processing transactions, or performing stock counts.

    Microsoft Dynamics 365 Finance and Operations allows users to centralize their operations, by removing barriers to stores and channel-based siloes and giving employees a clear overview of order statuses, customer profiles, and inventory levels. This enhanced visibility helps decision-makers to stay up to date with the information that they need to offer exceptional service.

    Microsoft Dynamics 365 Finance and Operations offers detailed process management and gives businesses the flexibility to decide exactly how much functionality will be used. Microsoft Dynamics 365 Finance and Operations Procurement modules range from vendor management to purchase requisitions to purchase orders, it provides tools specifically designed to enable easy modification and optimization of procurement and sourcing business processes.
  • Invoicing
    Point of Sale or POS systems are commonly used by retailers to complete a transaction that takes place with a customer when they purchase a product or service. The POS operates well with the cash drawer, scan bar codes, print customer receipts, calculate tax, and more.

    Microsoft Dynamics 365 Provides a comprehensive solution that enables users to optimize product promotion using flexible configuration features, streamline production processes by providing access to integrated information, and connect POS (Point of Sales) and back-office systems.

    Microsoft Dynamics 365 Finance and Operations helps to View and used to determine total margin, including mark-up price and automate price changes, bar code creation, and data gathering. Microsoft Dynamics 365 Finance and Operations helps to Control cash registers up from one location to multiple locations.
  • Ecommerce
    In the digital era, the retail industry is now wide open and available for customers to shop 24X7 and from anywhere. The Multi-chain retail stores require a system that offers seamless customer experience for their customers shopping from anywhere and manages every aspect of operations. With Microsoft Dynamics 365 Finance and Operations Integration with Ecommerce, users can get to deliver unique, consistent, and memorable shopping for their customers.

    Microsoft Dynamics 365 Finance and Operations and Ecommerce integration offer:
    • Display accurate Inventory on the website
    • Create Sales orders into Dynamics 365 Finance & Operations
    • Display orders, invoices, and payment history online
    • Create and Maintain data in Dynamics 365 Finance & Operations and share across multiple platform
  • Customer Relationship Management
    In today’s world, customers are better informed and more discerning than ever before. The customer experience management feature helps retailers to meet the expectations of loyal customers and deliver them a happy shopping experience.

    In Multi-chain Business, With the sales and marketing capabilities of Microsoft Dynamics 365 Finance and Operations, the sales team can drive productivity and deliver superior customer experiences. Dynamics 365 Finance and Operations includes powerful tools that predict Accurate customer and competitive intelligence and give the sales team the information they need to gain strategic advantage.
  • Functionality including:
  • Sales and marketing reporting
  • Commerce Services
  • Complain Case management
  • Sales management
  • Marketing automation

At Dhyey Consulting Services, we act as an extended arm to Microsoft Partners for Microsoft Dynamics 365. Our consultants are highly capable to implement a business solution for our partners. With deep industry experience and knowledge, we have the expertise required to advise our partners on the entire lifecycle of your business from implementation to support services to add-on development and integration.  To Know More Email us at Santosh@dhyey.com