KB141: Microsoft Dynamics 365 Customer Insights : Top 5 Benefits For SMB’s
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Shrutidhara
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Microsoft Dynamics 365 Customer Insights is an out-of-the-box Customer Data Platform. It uses prebuilt connectors and connects types of customer data from various sources such as demographic, behavioural and transactional. Moreover, it uses built-in AI and enables businesses to predict parameters such as customer lifetime value, interests, preferences and churn rates. While on the one…
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