Customer Service Archives

Nilesh Mandani
January 27, 2022

KB180 : Advantages Of Microsoft Dynamics 365 Customer Service

KB180 : Advantages Of Microsoft Dynamics 365 Customer Service https://i0.wp.com/dhyey.com/wp-content/uploads/2022/01/P2_B-1.jpg?fit=1808%2C1014&ssl=1 1808 1014 Nilesh Mandani Nilesh Mandani https://secure.gravatar.com/avatar/c354565cf54e276e1c89f466e35d0a3b?s=96&d=mm&r=g January 27, 2022 October 31, 2022

MS Dynamics 365 for Customer Service is an omnichannel tool that ensures a connected & consistent support through all customer engagement channels. We understand how challenging it is to use data to understand your customers’ behaviour and deliver deliver a personalized customer experience. Moreover, to overcome different challenges, you need a complete and actionable view…

Shrutidhara
August 10, 2021

KB137: MS Dynamics 365 Customer Voice : Top 5 Benefits For SMB’s

KB137: MS Dynamics 365 Customer Voice : Top 5 Benefits For SMB’s https://i0.wp.com/dhyey.com/wp-content/uploads/2021/08/Customer-Voice-1.png?fit=1826%2C1026&ssl=1 1826 1026 Shrutidhara Shrutidhara https://secure.gravatar.com/avatar/4b4c3efbf0eaec2d76d3a6eae28378ca?s=96&d=mm&r=g August 10, 2021 December 6, 2022

Dynamics 365 Customer Voice is a scalable feedback management solution. Hitherto known as Microsoft Forms Pro, it provides valuable insights through real-time survey data. Moreover, it empowers businesses by transforming their customer engagement processes. Likewise, Dynamics 365 customer voice enables businesses to support customer-centric policies. At the same time, it also allows them to create…