Dynamics 365 Customer Insights Archives

Nilesh Mandani
October 20, 2021

KB157: Microsoft Dynamics 365 Customer Insights & Data Enrichment for SMB Transformation

KB157: Microsoft Dynamics 365 Customer Insights & Data Enrichment for SMB Transformation https://i0.wp.com/dhyey.com/wp-content/uploads/2021/10/Accordion_Capability_1_Benefit_1.png?fit=1600%2C900&ssl=1 1600 900 Nilesh Mandani Nilesh Mandani https://secure.gravatar.com/avatar/c354565cf54e276e1c89f466e35d0a3b?s=96&d=mm&r=g October 20, 2021 May 31, 2023

What is Microsoft D365 Customer Insights? Microsoft D365 Customer Insights is a “Customer Data Platform” that empowers Small & Mid-Sized businesses (SMB’s) in the Age of Digital Transformation. It uses prebuilt connectors and connects customer data from various sources. For instance, demographic, behavioural, and transactional sources. Moreover, it offers built-in AI and enables SMBs to predict…

Shrutidhara
August 25, 2021

KB141: Microsoft Dynamics 365 Customer Insights : Top 5 Benefits For SMB’s

KB141: Microsoft Dynamics 365 Customer Insights : Top 5 Benefits For SMB’s https://i0.wp.com/dhyey.com/wp-content/uploads/2021/08/hero.png?fit=1280%2C720&ssl=1 1280 720 Shrutidhara Shrutidhara https://secure.gravatar.com/avatar/4b4c3efbf0eaec2d76d3a6eae28378ca?s=96&d=mm&r=g August 25, 2021 December 6, 2022

Microsoft Dynamics 365 Customer Insights is an out-of-the-box Customer Data Platform. It uses prebuilt connectors and connects types of customer data from various sources such as demographic, behavioural and transactional. Moreover, it uses built-in AI and enables businesses to predict parameters such as customer lifetime value, interests, preferences and churn rates. While on the one…