Engagement Insights

Dynamics 365 Customer Insights

KB141: Microsoft Dynamics 365 Customer Insights : Top 5 Benefits For SMB’s

KB141: Microsoft Dynamics 365 Customer Insights : Top 5 Benefits For SMB’s 1280 720 Shrutidhara

Microsoft Dynamics 365 Customer Insights is an out-of-the-box Customer Data Platform. It uses prebuilt connectors and connects types of customer data from various sources such as demographic, behavioural and transactional. Moreover, it uses built-in AI and enables businesses to predict parameters such as customer lifetime value, interests, preferences and churn rates.  While on the one…

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