At Dhyey Consulting, we recognize that optimizing and maintaining your services and infrastructure is just as crucial as its implementation. Our Managed Services provide continuous support, proactive monitoring, and strategic guidance to ensure your business runs smoothly with Microsoft Dynamics 365 and other IT solutions.
Gain access to seasoned professionals for strategic insights and efficient issue resolution.
Prevent downtime with 24/7 system monitoring, ensuring seamless operations.
End-to-end IT framework covering application monitoring, updates, and maintenance, adaptable to business growth.
Industry-standard protocols to safeguard data and ensure regulatory compliance.
Optimize resources, reduce operational costs, and eliminate redundant tasks without the overhead of in-house teams.
Flexible service offerings tailored to your specific business needs, ensuring you get the right support at the right time.
We offer three structured models based on service hours and support levels:
Silver (200 Hours) |
Gold (500 Hours) |
Platinum (1000 Hours) |
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| Application Performance & Health Checkup | On-Demand | 1 Time Free | 3 Times Free |
| Installing Patches & Updates | On-Demand | 1 Time Free | 3 Times Free |
| Account Manager |  |
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| Project Status Report | |
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| L1 to L5 Support | |
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| Documentation for each Enhancements | |
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| Response Time | Within 12 Working Hours | Within 6 Working Hours | Within 3 Working Hours |
| 24/7 Emergency Support |  |
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| Support in Local Time Zone | |
Partially | |
| Learning Management System (LMS) | |
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| Video Manuals | |
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| Advisory Hours | 2 Hours | 10 Hours | 25 Hours |
| Free Power BI - Report & Dashboard (5 KPI/Reports) | 1 Dashboard per package | 2 Dashboard per package | 3 Dashboard per package |
| Free Power Apps | 1 Pre-Built Power App | 4 Pre-Built Power App | 10 Pre-Built Power App |
Ensure the uninterrupted performance of your IT systems with our expert-managed services. Let’s discuss how we can help optimize your operations.
