Tired of manual processes, unclear communication, and delayed resolutions that often create distrust and disengagement within teams?
Complaints are often lost in emails or paperwork.
Difficulty in tracking grievance progress and actions taken.
No streamlined way to review, communicate, and close grievances effectively.
Lack of user-level access controls leads to data confidentiality risks.
Back-and-forth updates via emails or calls create confusion.
Missing records and updates lead to gaps in accountability and compliance readiness.
Built on Microsoft Power Apps and SharePoint, this tool simplifies how employee grievances are submitted, tracked, and resolved—while maintaining complete transparency and confidentiality.
Employees can log grievances via a structured form capturing type, description, and optional attachments. Each submission triggers automatic ticket generation for easy tracking and standardized case handling.
Built-in chat interface allows real-time conversation between employee and admin. All actions and updates are logged with timestamps, ensuring transparency and traceability throughout the resolution process.
Admins get a role-based dashboard to view grievances by type, status, or timeline. Live notifications for new tickets and updates help reduce response time and improve accountability.
Give your employees a voice—and your admins the tools to listen, act, and resolve effectively.